ISO 20000-1:2011 Consultants
ISO 20000:2011 certification
In the IT industries, the services provided to the clients are the most important thing. In order to develop a long lasting relationship between the company and the client, it is essential that the company offers the best quality of services to the clients without fail. For that, the company must place an efficient quality management system in the company. The ISO 20000:2011 is one of the standards that are meant for the IT industry to ensure that the QMS placed in the company is effective and efficient. The standard provides all the important information about the placement of an effective quality management system that helps the organization in increasing the quality of services provided to the clients. The ISO 20000:2011 certification is a mandatory certification for an organization involved in the IT industry in order to monitor as well as enhance their quality. The standard is very flexible and is compatible with other systems that are used in the IT sector hence it is very easy to implement this system along with other QMS in the organization.
There are several different parts of the standard that cover all the aspects of the services provided to the clients by an IT organization. When the ISO 20000:2011 certificate is applied by an organization, then it becomes mandatory for that organization to comply with all the pars stated in the standard.
ISO 20000-Part 1
The part one f the standard provides the ISO 20000:2011 certification requirements and provides the information that is helpful for the management in understanding the various aspects involve in the IT sector such as design, delivery, transportation, and improvement of the services that are good for everyone.
ISO 20000-Part 2
The part two of the standard provides the information about how to implement the system in the organization during the ISO 20000:2011 certification process.
ISO 20000-Part 3
The part three of the standard is related to the applicability and the scope of the quality management system in the organization and its implementation in the organization according to the needs of the services providers so that easy ISO 20000:2011 accreditation could be granted.
ISO 20000-Part 4
The part four gives information about how to assess the system in an effective manner.
ISO 20000-Part 9
In this part the standard tells the service providers about the implementation of the system in the cloud services for efficient services delivered to the clients.
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